Your data, handled carefully
Privacy Policy
This Privacy Policy explains how Svelta Labs handles personal information when you use our website, place an order, contact support, or message us through WhatsApp.
Information We Collect
- Account and order details. Name, email, delivery address, billing information, order history, and customer service messages.
- Support messages. Information you provide by email, contact forms, or WhatsApp instant messaging.
- Website data. Basic technical information such as browser, device, pages visited, and cookie preferences.
How We Use Information
We use information to process orders, provide customer support, improve the website, prevent misuse, meet legal obligations, and communicate service updates.
Payments & Security
Payment information is handled by secure payment providers. Do not send full card details by email or WhatsApp.
Your Choices
You may contact info@sveltalabs.com to ask about your information, request corrections, or raise a privacy question.
Need help with this page? Email info@sveltalabs.com or use the WhatsApp instant message button on the site.