Secure ordering
Payment Policy
We want checkout to feel secure, clear, and simple. This policy explains how payments are handled on the Svelta Labs website.
Accepted Payments
Available payment methods are shown during checkout. Payment must be authorised before an order can be processed or dispatched.
Secure Checkout
Payment details are processed through secure payment systems. Svelta Labs does not ask customers to send full card details by email, WhatsApp, or message.
Failed or Pending Payments
If payment is declined, pending, or interrupted, the order may not be confirmed. Contact info@sveltalabs.com if you believe payment was taken but no confirmation was received.
Payment Questions
For quick payment support, use WhatsApp instant messaging. For detailed payment checks, email us with your order reference.
Need help with this page? Email info@sveltalabs.com or use the WhatsApp instant message button on the site.